FREQUENTLY ASKED QUESTIONS

Is parasailing scary or dangerous?

Actually, it is neither. Parasailing is very serene and peaceful. Take-offs and landings are very slow and gentle making you feel as if you are truly "sailing on air". Also, we have a 100% safety record, so you can feel confident and relax.

Do I need to have any experience to parasail?

No, anybody can do it! If you can sit down, you can fly!

Are there any age or weight restrictions?

Minimum age is 6, and participants under the age of 18 must have a parent or guardian sign their liability waiver. We have a minimum combined weight of 160 lbs to fly with us and a maximum combined weight of about 450 lbs. Weight requirements can change daily due to wind conditions and are subject to Captain's approval so check before booking.

Can two or three people go at the same time?

Yes! Besides, it's a lot more fun to go up together! Some restrictions apply depending on weight and wind conditions; ultimately of course, it is the Captain's decision.

Do you take-off from the beach or in the water?

At Parasail Virgin Islands you take-off and land directly on the boat! After we fit you with a special parasail harness, you are seated next to your partner(s) on the flight deck and then gently launched and retrieved using our hydraulic winch system.

Do I ever touch the water?

That is entirely up to you! Just let the Captain know if you want to stay dry or get your feet wet. We call this a touch-'n-go and it is so much fun!

What can I expect to see parasailing?

Panoramic views of the Virgin Islands including the St. Thomas and St. John and surrounding cays. On occasion you may see dolphins, fishermen, tour boats, cruise ships, sunburnt tourists, and lots of colorful beach umbrellas!

How high will we fly?

The FAA (Federal Aviation Administration) limits parasails to fly no higher than 500 vertical feet from the surface of the earth (CFR 101.13). 500 feet up is about how high you will get on an 800 ft towline.

What should I wear?

Bathing suits if you want to get wet, otherwise shorts, T's, and flip-flops. Honestly, we can fly you in a dress or tuxedo if you like- remember you don't have to get wet!

How long does the excursion take?

The excursion is part parasailing and part boat ride, so you should plan on being out on the pristine USVI waters for about an hour and fifteen minutes to an hour and half. Each parasail boat holds up to 15 passengers who take turns flying two or three at a time.

Is your company specially trained, experienced and or licensed?

Yes! Our Captains are US Coast Guard licensed Masters, and both Captain and crew are specifically trained in all aspects of parasailing, boat handling and flight procedures, with XX years experience and over XX,XXX flights. We are also current members of PAPO (Professional Association of Parasail Operators) which require our operation to adhere to strict operating guidelines to protect the safety of our customers.

Are reservations required?

Yes, because of parasailing's popularity and the limited space we encourage reservations. There have been times when guests have shown up without a reservation only to have to wait for a couple of hours until there was a space open for them. We take phone reservations. HOWEVER, if there is room on the boat walk-up guests are welcome.

How far in advance should I make a reservation?

We recommend at least 5-14 days in advance for weekends. For large groups of 12 or more, please call 2-3 weeks in advance. If you are unsure of your vacation schedule at least try to make a reservation early in the morning before all the boats fill up for the day!

What if I want to do something special with my family and friends for a birthday, anniversary, or wedding party with Parasail Virgin Islands or just want the boat all to us?

There are some folks who like the idea of a private charter so they can parasail for as long as they want or make their outing more intimate. We aim to please and would love the opportunity to give your group that one-on-one attention. Just contact us for details if you are interested in having our parasail vessel, all to yourselves.

Can you do wedding proposals quietly and discreetly?

Surprises are our specialty! We offer private flights! Many a proposal has been had on the end of our tow rope. In addition, we offer a special sunset flight where you have the boat and crew to yourself! All alone! We can even hold a wedding on board or while in flight! If you have an idea, let us know. We will do the best we can to make your moment special. We are here to have fun and make memories.

What part of our vacation should we plan parasailing for?

We encourage you to plan for parasailing during the first part of your vacation. The weather at times can be unpredictable and some folks have made the mistake of trying to plan for parasailing on the last day of their vacation, only to have Mother Nature rain on their parade.

What is your cancellation policy?

A $60 non-refundable deposit is taken at time of reservation per person. For “private boats” a $650 non-refundable deposit is taken at time of reservation” Any changes, cancellations, or late parties will forfeit their non-refundable deposit.

Have a question about Parasailing?

Give us a call +01 340-227-8303 or send us a message.