VI Parasail LLC, DBA Parasail Virgin Islands
Effective Date: July 9, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
VI Parasail LLC, DBA Parasail Virgin Islands (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information
● Name
● Email address
● Phone number
● Physical address
● Payment information when you make a reservation or request information
● Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information
● IP address
● Browser type
● Device information
● Website usage patterns and analytics
● Cookies and similar technologies
Customer Communication
● Records of inquiries and customer service requests
● Reservation details and preferences
● Service history and customer feedback
2. How We Use Your Information
We use collected information for:
● Providing and improving our services
● Processing reservations and payments
● Communicating regarding reservations, inquiries, customer support, and promotions
● Enhancing website functionality and user experience
● Preventing fraud and maintaining security
● Maintaining records of communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including reservation confirmations, reservation reminders, customer support, weather-related updates, and other important notifications regarding your reservation.
Opt-In & Consent
● You will only receive messages if you have explicitly opted in.
● We maintain timestamped records of all opt-in actions.
● We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws.
Opt-Out Instructions
● You may opt out of SMS messages at any time by replying STOP.
● You will receive one final confirmation message.
● No additional messages will be sent unless you opt in again.
● All opt-out requests are processed immediately.
Message Frequency & Content
● Message frequency varies based on your interactions with our business.
● Messages are directly related to reservations, customer support, or services you requested.
● Promotional messages are only sent with your explicit consent.
Help & Support
Reply HELP for assistance or contact us at:
Email: info@parasailvirginislands.com
Customer support is available during our normal operating hours. If we’re assisting guests on the water, please leave a message and we’ll return your call as soon as possible.
Carrier Information
● Standard message and data rates may apply.
● Carriers are not responsible for delayed or undelivered messages.
● Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may only be shared with subcontractors who assist in providing customer support or text messaging services.
All other use case categories exclude text messaging originator opt-in data and consent. This information will never be shared with third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share information with:
Service Providers
● Third-party vendors who assist with reservation systems, payment processing, scheduling, and customer communications.
● SMS providers solely for delivering messages you have consented to receive.
All providers are contractually obligated to maintain confidentiality and protect your information.
Legal Compliance
Information may be disclosed if required by law, legal process, or to protect our legal rights.
Business Transfers
If VI Parasail LLC, DBA Parasail Virgin Islands undergoes a merger, acquisition, or sale of assets, your information will remain protected under the terms of this Privacy Policy.
All of the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, except SMS providers necessary to deliver text messages.
5. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information, including:
● Encryption of sensitive data
● Secure authentication and access controls
● Regular security updates
● Employee privacy training
● Secure backup systems
● Incident response procedures
Although we use commercially reasonable methods to protect your information, no system can guarantee complete security.
6. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
● Analyze website traffic
● Remember user preferences
● Improve website functionality and user experience
● Measure the effectiveness of our advertising
You may disable cookies through your browser settings, although doing so may affect website functionality.
Facebook Pixel / Meta Advertising Compliance
We use the Meta Pixel and similar Meta technologies to:
● Measure advertising effectiveness
● Deliver relevant advertisements
● Build custom audiences
● Retarget website visitors
Meta may collect information according to its own Privacy Policy.
Users may manage or opt out of Meta advertising through their Facebook account settings.
7. Your Rights & Choices
You have the right to:
● Access, update, or delete your personal information.
● Opt out of marketing emails by clicking Unsubscribe.
● Opt out of SMS by replying STOP.
● Request information regarding how your data is processed.
● Withdraw consent for future communications.
● File a complaint with an appropriate regulatory authority if you believe your privacy rights have been violated.
To exercise these rights, please get in touch with us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
This Privacy Policy applies only to information collected by VI Parasail LLC, DBA Parasail Virgin Islands.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The most current version will always be posted on our website along with the effective date.
For significant changes, we may notify customers by email or by posting a notice on our website.
10. Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
VI Parasail LLC, DBA Parasail Virgin Islands
Phone: (340) 227-8303
Email: info@parasailvirginislands.com
Website: https://parasailvirginislands.com
By using our website and services, you consent to this Privacy Policy.